We love to support our team’s career progression. After joining Simplytrak in 2021 as an Office Administrator, Tonicha Grist is starting a new role as Account Manager!
Hey Tonicha! Congratulations on starting your new role.
I started working here in April 2021, so more than a year ago now!
It looked like a role I could see myself doing and I could see a lot of opportunity for progression within the company. Simplytrak had so many factors that I love about it and I could see myself fitting in really well.
More responsibility and being even busier! I love constantly having something on the go, and working with new people in the team. As much as I do work with everybody, there are some people I currently work closer with than others, so it will be great to work closer with other members of the team.
The new role I’m going into as Account Manager will be a lot more client based, so working purely with clients rather than our engineers like I do now. I’ll be going out on the road and meeting with them, sorting out all of their accounts. Currently I’m booking in their jobs and getting everything organised day to day, rather than general client management.
Definitely the team I work with, we all get on so well so it’s a privilege to work with them all. Also building relationships with clients and engineers, you don’t feel like you’re working, it’s like you’re chatting with friends all day. I also love how busy I am, I thrive being constantly on the go and there’s always something to do, always something to improve or help people with.
Definitely the team, everyone is willing to help. We always have a laugh and a joke too! As much as you can be hard at work, it’s easy just to have a little catch up and chat. If your workload is hectic everyone is willing to jump in and help. Also, just the company in general – there are loads of benefits to working here like the share option scheme and company days out.
Time management – using your diary to the fullest! I never really used to use a diary, but now using it to book everything in or setting myself blocks out to work on certain things ensures I can prioritise certain tasks. Being a lot more client focused too, I would say that’s definitely a skill to have, to approach people in difficult situations.
We’ve expanded massively since I joined in April 2021. We have a lot more clients now and in terms of products we’re a lot more established. We’re also attending a lot more events such as the British-Irish Airports Expo coming up on 22-23rd June!
Everyone in our team inspires me. There’s so many different aspects of everyone that inspire me, so I couldn’t really choose a specific person.
We have lots of things in store so keep your eyes peeled!
Thanks Tonicha, we can’t wait to see what’s coming up!