ATA Couriers
The Challenges:
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The Challenges:
In the past, our client relied on their drivers for incident reports. Often, they involved personal injury claims that could cost up to £6,500 for a minor whiplash claim. An injury classed as “moderate” can already go up to £34,000. According to data from the Association of British Insurers, there are 1,500 whiplash claims made each day in the UK. With a fleet of almost 300 vehicles and looking to expand significantly, these claims would cost hundreds of thousands of pounds significantly increasing insurance premiums or even risking insurance status altogether.
To ensure road safety and the highest customer service, our client has strict policies in place. For example, if a driver had two accidents our client would request the vehicle to be returned and the driver removed. Training and sub-contracting new drivers became an ongoing cost for the company.
The Approach:
When an incident happens, acting fast is key. Using the tracking and camera system ensures that drivers report claims, especially fault claims involving third parties, immediately. In cases of injury, insurers often even have preferred doctor and rehab arrangements, where costs can be controlled.
Our client faced three challenges and Simplytrak’s camera solution enabled out client to keep insurance premium low and save costs.
The Solution:
Due to Simplytrak’s camera system, ATA Couriers have introduced an active monitoring process, that involves the review of all incidents before they go to claim, saving significant costs up to hundreds of thousands of pounds. Using the cameras and educating sub-contractors about the cameras has already led to a change in driver behaviour and increased driver retention. Due to Simplytrak’s camera system, ATA Couriers’ management is immediately alerted when an incident happens and can react within minutes to contact the driver to identify incident context and contact insurance.
The Challenges:
In the past, our client relied on their drivers for incident reports. Often, they involved personal injury claims that could cost up to £6,500 for a minor whiplash claim. An injury classed as “moderate” can already go up to £34,000. According to data from the Association of British Insurers, there are 1,500 whiplash claims made each day in the UK. With a fleet of almost 300 vehicles and looking to expand significantly, these claims would cost hundreds of thousands of pounds significantly increasing insurance premiums or even risking insurance status altogether.
To ensure road safety and the highest customer service, our client has strict policies in place. For example, if a driver had two accidents our client would request the vehicle to be returned and the driver removed. Training and sub-contracting new drivers became an ongoing cost for the company.
The Approach:
When an incident happens, acting fast is key. Using the tracking and camera system ensures that drivers report claims, especially fault claims involving third parties, immediately. In cases of injury, insurers often even have preferred doctor and rehab arrangements, where costs can be controlled.
Our client faced three challenges and Simplytrak’s camera solution enabled out client to keep insurance premium low and save costs.
The Solution:
Due to Simplytrak’s camera system, ATA Couriers have introduced an active monitoring process, that involves the review of all incidents before they go to claim, saving significant costs up to hundreds of thousands of pounds. Using the cameras and educating sub-contractors about the cameras has already led to a change in driver behaviour and increased driver retention. Due to Simplytrak’s camera system, ATA Couriers’ management is immediately alerted when an incident happens and can react within minutes to contact the driver to identify incident context and contact insurance.
All the standard benefits of the Simplytrak system, now with the added benefit
of being able to see the context behind each event.
Our fleet management solutions and remote tracking solutions are trusted by customers in a huge spectrum of industries across the world.
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