Franchisee recovers rental vehicle using immobilisation feature

At the start of the year Practical Car & Van Rental Larne, Northern Ireland, became a Simplytrak customer. They were particularly impressed with the unique immobilisation feature of the system which allows customers to remotely stop the engine of a vehicle until it can be recovered if stolen or misused.

After Practical Larne installed the Simplytrak solution on all their vehicles, the immobilisation feature played a key part in the recovery of a vehicle. The franchisee had some difficulty around one of their vans that had been hired out to a customer. Practical Larne made several attempts to contact one of their customers after they had failed to make the agreed hire payment to them but had no success. The car and van rental company then utilised the immobilisation feature to stop the van being used any further outside of the terms of use.

Once immobilised Practical Larne were then able to easily identify the location of the vehicle using the accurate turn-by-turn tracking. With this feature the location is extremely precise and the journey can be replayed for the customer, making it ideal for locating a vehicle that has been misused or stolen. With the location obtained from the Simplytrak system Practical Larne were then able to quickly recover the vehicle. Once in their possession, they were able to instantly remobilise their vehicle.

Kenny Lowe Director at Practical Car & Van Rental Larne, commented,

‘We’ve found the Simplytrak solution extremely easy to use and it works perfectly for the needs of our business. One of the key features when choosing Simplytrak as our supplier was the immobilisation feature, we’re happy that it was able to assist us in the swift recovery of one of our vans’.

To learn more about how vehicle tracking and immobilisation can improve the management of your company or rental fleet please contact Ian Wood our Business Development Manager at E: ian@simplytrak.com or on T: 01430879197.